Well, there are lots of things. And I'm sure that there are other platforms with similar services, however!
What I love the most about this platform is the level of user friendliness. Beside that, the project managers will assist you anytime within the implementation month, and are always open to your ideas. I cannot speak for all the project managers at BambooHR, but the one we got was awesome. I see that this company in particular, values their clients and is always open to improvement.
Also, I will have to mention another thing that I love about BambooHR, and that's the Help Center. Every tool and perk is explained very very detailed in the webinars and guides. I appreciate that very much.
I would definitely recommend to a friend

I guess that would be the limitation when it comes to customizing your account. I'm talking about not being able to add more widgets, or customizing the vacation policies more and other stuff like that. It's not like you're missing anything. It's the most complete platform I heard of.
I remember one of my ideas, like adding badges for employees, like in Boy Scouts. I would love that.

It is so user friendly and very customizable!! It's easy for employees to use and easy on the administrative side.

There aren't many things I don't like about it, I've just given them feedback with a few suggestions on features they could add.

I love how easy BambooHR is to use! It's intuitive and easy to use for HR professionals and employees alike. The implementation is a great experience and the customer service is stellar. Reports are a breeze to create and share and I don't know what I'd do without the time off requests and calendar functions. I've been freed up to do great things rather than be inundated with spreadsheets and emails!

Hmmm, do I have to answer this? I can't say there's anything I don't like. One great thing though, is that if I do have an idea to make BambooHR better, I submit a suggestion and I know they listen!

User friendly, extremely easy to use for both employees and HR department. Definitely worth the money, made my life easier. Perfect for a small or medium sized company.

I would like to have my Google calendar synced with the recruiting feature (i.e. scheduled interviews).

BambooHR is leading the market for the best performance management. Having a dedicated implementation expert, assisting with data importing, and handle upfront technical support was wonderful! It was extremely helpful for keeping the setup moving forward and feeling confident that the system is configured correctly for your individual use-case. It streamlined so many of our processes and saves so much time. It has also increased efficiency between departments as well as team members. BambooHR does every common HR task and data capture imaginable.

The only thing I wish we were able to contact references by email and capture their responses from within the system. Other than that, we have not found anything else that it isn't capable of.

The visually appealing, easy-to-use user interface is definitely one of the best features for us - this makes it easy to roll it out across the team. The reports and organograms generated through BambooHR are fantastic and make everything so much more organized. We've also loved being able to customize some things like adding information tables that suit our organization's needs. BambooHR's monthly subscription is also a huge plus since many other software options require year-long subscriptions and annual payments which can be difficult to manage for relatively smaller businesses / start-ups. Customer service is also a strength for BambooHR, especially the early calls and implementation calls. Another absolute favourite feature for us is the Help section bar which takes one through step by step instructions for most queries - it feels like someone showing one around and teaching one personally.

There seems to be no room to request additional feature development even though there are a few specific ones we need and have not found in BambooHR - for example, BambooHR's Time-out feature is useful in itself but does not allow for additional options like incorporating Work-from-home to show who's in but working from home. This would've been super useful since we have a highly flexible work culture and needed this feature. With Performance Management, we needed to implement feedback alerts on the 3-month mark for new employees independent of the standard appraisal cycle. There's also no way as such to exclude newer employees from the performance activities if they are not eligible - we would need to individually tell them to just not submit evaluations. I would love for BambooHR to offer the option to request additional features they they could perhaps develop over some time period.

I like that its user friendly nature made it easy to distribute HR tasks across the management team of our small company. It's also very customizable!

I wish there was a performance-lite element to try our some performance features without the entire add-on at the additional price.

BambooHR is extremely user friendly for both the HR team and employees! It streamlined so many of our processes. It has also increased efficiency between team members. bambooHR has been a lifesaver!!!

BambooHR does not have the ability for approval and/notification when employees upload documents to their file (update W4, new direct deposit form, etc)

The on-boarding process was awesome. A dedicated implementation expert is assigned to you for the first month or so. They hold weekly 1-on-1 teleconferences to review features, assist with data importing, and handle upfront technical support. It was extremely helpful for keeping the setup moving forward and feeling confident that the system is configured correctly for your individual use-case. In terms of features, it handles (or can be configured with additional custom fields and tables) every common HR task and data capture imaginable.

The only thing that I wish was a little more accessible is the configuration of custom fields and tables. There are a lot of options for customizing but currently all requests must passed through the implementation expert or technical support. They are very quick to act of your requests, but having a way to add/customize on the fly would be preferable when you have an IT person on staff.

Very intuitive and easy to use. Good value for the investment

Nothing so far.

It’s just so extremely user friendly for both the person running it and the employees. It makes the HR aspect of a company a million times easier and more organized

I’d love for the performance part to be expanded even more than it is, maybe add anonymous surveys

I have used several Enterprise HRIS systems for Fortune 50 companies and BambooHR is as close you can get to those for a small to medium size company for the price. It is easy to customize, has all the necessary fields for accurate reporting, document storage and has some nice features such as eNPS and electronic signature capabilities.

I was able to easily migrate from an existing HRIS system into Bamboo seamlessly and add some fields that were missing from the previous platform. The performance management module is built upon employee self assessment and goal setting to ensure the 2-way conversation with managers and encourage open dialogue about performance and expectations. I particularly like the eNPS survey that allows me to take the staff's temperature periodically without having to utilize a separate program.

Lastly, the TA module is on par other platforms and directly link with the major career sites making sourcing, interviewing and on-boarding a breeze.

It doesn't have some of the more robust features of an enterprise system but for small and medium size companies trying to reduce or control costs, BambooHR does it all without costing a small fortune. The only 2 things I miss that BambooHR doesn't provide is a benefits platform to assist with open enrollment and a library of uploaded job titles that populate all the corresponding data such as FLSA status, EEO category and salary bands.

I love the interface -- the simplicity of it and how it's clean, modern, and attractive. The system includes the fields we need to store employee information and if we need something special the support team will set it up for free. I love that! The implementation process was smooth and easy. So far I love many things about BambooHR but the best thing is the customer service.

Some of the features are not as robust as I would like, specifically the time tracking (so we're not using it) and the ATS. But I know BambooHR takes feedback and is always making improvements, so I look forward to seeing where it goes.

- It's amazing how much it covers and makes it paperless and easy for employers to do great work!
- The interface is easier than most other HRIS software out there so employees can easily learn just by clicking around.
- BambooHR listens to feedback and continually looks for ways to improve and innovate their platform.
- I've implemented BambooHR at two employers now and can really say it will work for any business.
- They are always very helpful and cheerful when you need help and contact them.
- In regards to modules, I think they are leading the market for the best performance management

The only thing I would looooooooove to see for BambooHR is more Canadian compatible payroll providers that integrate with it. Right now there is only Blue Marble and Simple Pay. It would be amazing if some big names like Ceridian, ADP, Gusto, or even Quickbooks would be compatible to have a tab in Bamboo that redirects them to their pay stubs and T4's. Or why not next level - what if BambooHR came out with a payroll module themselves and it was compatible in the U.S. and Canada. My mind would be blown in that case.

Bamboo has been a great addition to our practice. It allows us to save time when it comes to time off, tracking employee benefits, and staying organized. We really love the documents function and the ability to add different text/signature fields for our employees to complete on their phones.

The different permission levels for certain employees could use some attention. I wish it wasn't such an all or nothing with it comes to the full admin rights.

BambooHR is very user friendly for administrators and users of the system. I love the way it streamlines HR processes from the start when you advertise a role, to on-boarding to day to management of employee information. For growing SME's with limited HR resource it's fantastic.
Contact with BambooHR from the very start through to implementation and on-going support has been great with constant advice to get the most out of the software.

I haven't come across anything major but I like the idea of being able to email referees directly when you make an offer of employment.

- It is very user friendly, self-explanatory.
- It offers many different cool and convenient features like holiday registration, company calendar, performance management, an ATS
- It makes the on-boarding of new employees a lot easier; new employees can upload their own documents
- The employee self service is also very convenient and saves us a lot of time
- The customer support service is fantastic, they reply very fast and are very helpful
- The implementation process went smooth and fast
- The reports you can get out of Bamboo are really helpful

There are a lot of different features in there, I used to work with a different ATS, which was only meant as an ATS, nothing else and that was a bit more advanced than the hiring module in Bamboo is. Same goes for the performance management tool, which is a bit limited maybe and simple but for the 50 employees we have it works fine for now. Would be nice if the peer feedback could also be 360 feedback and if it could be requested more often throughout the year.

The user experience is *fantastic*, both for regular employees and for HR people! Not only is it intuitive and beautiful, but it also has personality that makes it delightful to use and not just functional. BambooHR is head and shoulders above the competition at its price point. BambooHR is primarily a software development company and it shows, unlike many of their competitors who are payroll companies trying to figure out this software stuff.

- lack of built-in payroll functionality (though TRAXPayroll integration is good)
- lack of features for building custom job applications

Smooth implementation, ease of use of end users and most importantly all hr services under one roof : self service, ATS etc

The mobile app is great but some services on the desktop version not yet available I’m sure this will be taken care of in future improvement plans

I am able to hire employees remotely and there's nearly no paperwork stacking up to be filed. Bamboo allows me to house everything electronically. The notifications, workflows, document sharing, and ease of use are exceptional compared to other platforms I've used. And integration was a breeze! Our employees are really happy too. They no longer have to stop by the office to grab a form or sign a document. It's all on Bamboo.

There isn't anything I don't like. So far, everything runs smooth and functions the way it's supposed to. This product has freed up so much of my time that I can now focus on more of the things I really enjoy doing.

I work as a consultant supporting start-ups and SMEs take the journey through growth, investment, acquisition and disposal. Bamboo creates a cost effective scalable solution that engages staff and reduces HR admin - freeing everyone up to focus on what they're great at. The implementation process is hassle free with Project Managers who have a really commercial understanding of how businesses work.

Would be great to have an integrated payroll function in the UK

Everything! It is really easy to use, I love the fact that my employees can open Bamboo and make changes to their personal information, their benefit choices, days off, etc. It's really great. No more questions about "how much time off do I have left" or "What does my medical benefits cover," they have access to that information and I have more time to do things on my to-do list. The graphs and great and I can create what I need for my reports with ease. It's fabulous.

Honestly, I love it all. If I had to point to anything, it would be the inability to change titles. Manager is the go to for the title, I would like to be able to change that to Director, Direct Report, Lead, etc. Just to be able to make those changes so the software my staff sees have the same language we use in our organization.

ease of use, features, value, customer service & implementation

nothing so far

Very simple and powerful HR system. Implementation was amazing. GxP-CC is already seeing an ROI and we only been using the software for 6 weeks.

None

This software has transformed our old school (Pen/Paper, spreadsheet) HR department into a more digitally efficient department within a few weeks. BambooHR is an amazing software that is very intuitive, user friendly and has fields and tabs that help to make tracking employee data more efficiently! We are 1 week past our implementation date, and the feedback from our employees so far has been great. They love the time off features, benefits at a view, having access to their own data! Managers are loving the approval flows and the ability to make all of our forms and requests digitally through bamboo, without having to send forms between department. Our implementation specialist was Fantastic!! She was there for us through the entire process and customized several new fields for us. Bamboo had most of what we needed, but we have some specific polices that required some special requests. We highly recommend BambooHR for any HR professional wanting to have a easy to use software!

There has not been much that we don't like about BambooHR so far. I would say the areas for improvement would be expending their Mobile App to allow for a little more functionality, but it currently does a good job. I would like to see a Spanish version of the Mobile app also. As far as the desktop version of the software it's great. An area for improvement in the desktop version would be to have more complex approval flow options that would allow different approval flows for each dept instead of the same approval flow for the entire company. However, we did find a workaround with Bamboo for this for now which works great. Overall this software is a great help to many different types of companies all over the world.

The functionality and the ease of use is perfect. A complete process!

Nothing

Bamboo is really easy to use - very user-friendly, and is the perfect choice for anyone who wants to take the next step up from working with a dozen different spreadsheet trackers and paper files. It definitely streamlines a lot of processes and increases efficiency tenfold. I've gotten nothing but positive feedback from our employees who like the ability to change their personal information, view their time off and see their benefits all in one place.

I come from using ADP, so I was used to a lot of different functionalities that i was disappointed to find out BambooHR did not offer (i.e., custom report filters, complex approval workflows, etc.). I know the Bamboo team is constantly taking feedback, so hopefully their functionalities will continue to expand over time.

This software is so easy to use. I have many employees that do not have a lot of computer skills and I was able to show them how to maneuver through the system within an hour. BambooHR is just the beginning of us going paperless, at least as much as possible. I have 4 different divisions in 4 different states and BambooHR has simplified the on-boarding process and extremely helped with communicating between divisions.

While no software or product is 100% perfect. BambooHR is certainly close. I'm still new to the system so I don't have a lot of negative feedback or any for that matter. The implementation process was great, my trainer was wonderful. The system has given me everything I needed. Looking back, I suppose I could say I wish I had more time with the implementation expert. Of course, I started my implementation process at the beginning of the holiday season so both of our time was limited.

It is way easier to list what I do not like... which is NOTHING.. we LOVE it ALL! Simply amazing process, capabilities with built in tutorials, amazing support, and a true, do what they say and say what they do process! We went through signing of the paperwork, and full implementation in right at 4 weeks, and this included the holiday time-off struggle. WOW! Everything that was promised was delivered, and more. Wendy our implementation Manager was so amazing. She was on top of everything, went above and beyond, was amazing in explaining of everything and giving us the tools and support needed. I really wish I could say more, but it would be a novel. We are so happy with how quickly BambooHR has been adopted into our ecosystem, has helped efficiencies, and allowed us to do so much more reporting and consistency on data. Thank you BambooHR! We made the complete 100% right decision.

Honestly, nothing.

Great user interface overall. The software is very intuitive for a new user (love the training material accessible from my profile).
Customer service is absolutely amazing! I receive an instant response when I use the chat box, and the operators are always very friendly and helpful. I used different software with my previous company, and I definitely did not get the level of customer service that BambooHR provides.

Limited features at this point in time. However, the company always gathers feedback from users to improve their products.

- Easy to use
- Clear overviews (also for employees)
- Able to pull data out quickly
- Easy to add new lines for personal information
- Friendly customer support

Missing payroll :)

The functionality of BambooHR is just what we were missing in our start-up company culture. The employees love that they can access their info, request time off or view announcements in seconds. The entire team can't wait to see how BambooHR helps our business grow!

The app has limited access but the browser on a smartphone works just fine. Hoping they will improve this in the future.

Easy to use, configurable (but they have thought of everything anyway!), simple, meaningful data, the performance management module. The implementation was seamless. We felt supported the whole away and it felt easy. Value for money.

There isn't much! There is potential for the mobile app to have more features.

Intuitive, tons of features, great implementation and support team. I highly recommend BambooHR for all of your HRIS needs!

No complaints

We are new to BambooHR, but the implementation process was very easy. Our first group of users have had all good things to say and are excited to get it rolled out to the entire staff.

Giving our employees the ability to track their paid time off hours and keep their information updated will be a tremendous benefit to them and our HR staff.

There have been no cons for us.

EVERYTHING !!! This software helps me make my job so much more focused on real HR issues. as opposed to administering employee changes.

- Paperless forms and e signatures
- Great reporting capability
- Ease of set up and use
- Implementation support
- Scalability - both up and down
- Rockstar customer support

For the first 4 to 5 weeks you are allocated an implementation expert - and they keep you on track, while ensuring your success during the crucial roll out stages. And they are also extremely helpful to import all your data too. Couldn't ask for more!

The only thing that I wish was a bit more accessible is custom fields and tables. You cans still do it but all requests must go through the implementation expert or their technical support, who are fantastic too.

Having a way to add/customize on the fly would be great when you have an IT background.

The interface and the user experience is very good. It\'s easy to find the information you need. Search bar available. Integrates with Google calendar. But the best thing for us is the All-in-one HR software: we have everything we need in only one software, and if in the future we need a more robust ATS system, BambooHR offers integration with other software. So far, the features I like the most is the onboarding one. It automatizes many manual processes I've been doing so far and provides a very nice employee experience for the new hire. Plus, the implementation process was awesome: defined deadlines and tasks, support always available and very flexible with the time since we\'re in different time zones. The help center is great. I highly recommend BambooHR.

There are not too many flexibilities regarding customizing fields. You'll need to request and if there are enough similar requests, it can go into production. Regarding the new LOPD in Europe: BambooHR is compliant however regarding applicants consent to register/eliminate their data you have to manually add the question in your application form.
The training module is only to track the training, like a "calendar" and you can add files.
There is no integration with Spanish Payroll partners, but there is the API for integration in case necessary.
The Performance module (add-on) does not allow you to customize it as you want if you already have a performance review process established. The questions are standardized and you can add 3 more if you want. So if you already have a performance review process defined, wouldn't be a good option. If not, however, it's a great option to start it in your company.

Super easy to use, very intuitive, looks great, great support and service. A very, very good platform for SME's in particular.

It could use some more functionality in some limited areas. However, all things considered, the total functionality and ability to customise is pretty immense. It's excellent value for money.

Bamboo HR is very user-friendly. I can access all the HR data and reports I need to with just a couple clicks of my mouse. Employees of all tech comfort levels have been able to log in and use the new system. So far, we are loving Bamboo HR. I am sure that as time goes on and we utilize more of the features, we will love it even more!

The only downfall has been the inability for Bamboo HR to be able to integrate with our payroll system. We would like to use the time clock feature on Bamboo, but we will have to figure out a way to easily bridge the data transfer before we can use that function.

It has all the functionality that I needed to operate our small business and the ease of use that was perfect for me being the only HR Representative in our company. ATS through hiring, a complete process!

At this point, I cannot say there are really any cons to this software of the implementation. So far so great!

BambooHR made the implementation process easy and it\'s great to have everything in one place. Although it's US based, allowances are made for Australian customers. Leave management and the Onboarding process were huge advantages as we started to use the system and the ongoing development and communication from BambooHR is excellent.

Performance Management lacked features so we have added another provider that has greater functionality in this area. Again, at the rate BambooHR are adding updates and new features, this could be an area of future improvement.

Braden as my Sales person was extremely positive and happy to help with all my questions. Bamboo did almost everything we wanted.

The ATS was basic, we had hoped that it had more functionality.

Ease of use and integration of all aspects of HR. Payroll, benefits and 401k. The value of this software is 2nd to none

Reports are a little difficult to differentiate